Privacy Policy


Precast Concrete Australia is committed to protecting the privacy of our clients, customers and visitors to our website. This Privacy Policy demonstrates our commitment by disclosing to you the ways in which we deal with your personal information.


What information we collect

Precast Concrete Australia website may be visited without divulging any information, however we will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you post an enquiry or order email newsletters.


To protect your privacy, Precast Concrete Australia follows different principles in accordance with worldwide practices for customer privacy and data protection.


  • We will not sell or give away your name, mail address, phone number, email address or any other information to anyone.

  • We will utilise state-of-the-art security measures to protect your information from unauthorised users.



If you choose not to register or provide personal information, you can still use most of Precast Concrete Australia’s website but you will not be able to access areas that require registration.


If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Precast Concrete Australia’s products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Precast Concrete Australia.



Use and Disclosure of your Personal Information

Your personal information may be used:-


  • to provide the services which you have requested from us;

  • to administer and manage those services including charging, billing and collecting debts;

  • for marketing purposes by adding you to our marketing database to receive promotional and educational material, invitations to functions and seminars, and our various newsletters;

  • to inform you of ways the services provided to you could be improved;

  • to conduct appropriate checks for credit-worthiness and for fraud;

  • to research and develop our services;

  • to gain an understanding of your information and communication needs in order for us to provide you with a better service; and

  • to maintain and develop our business systems.


If you do not wish to receive promotional material from us, please email Precast Concrete Australia at or call 1300 855 402. You may also write to Precast Concrete Australia at PO Box 1230, Eagle Farm, QLD 4009, and we will delete you from our mailing list immediately.


Please note that Precast Concrete Australia does not sell the mailing list to any third parties.

The purposes for which we use your personal information include:-


  • the purpose for which you provided it to us;

  • for related secondary purposes;

  • where otherwise required by law;

  • purposes to which you consent.


A “related secondary purpose” includes disclosing your personal information for:-


  • the purposes of defending existing or anticipated legal proceedings (by disclosing information to a lawyer);

  • insurance purposes;

  • exchanging information with a subsidiary entity of Precast Concrete Australia and our agencies;

  • quality assurance purposes; and

  • other related purposes.


The people/organisations to which we disclose information include:-


  • our staff members;

  • outsourced service providers who manage the services we provide to you, including:-

  • customer enquiries;

  • processing and administration functions;

  • mailing systems;

  • billing and debt-recovery functions;

  • information technology services;

  • installation, maintenance and repair services;

  • marketing, telemarketing and door-knocking services; 

  • market research;

  • your authorised representatives;

  • credit reporting and fraud checking agencies;

  • our professional advisers, including our accountants, auditors and lawyers;

  • government and regulatory authorities and other organisations, as required or authorised by law;

  • organisations involved in:

  • a transfer/sale of all or part of our assets or business (including accounts and trade receivables); and

  • managing our corporate risk and funding functions (e.g. securitisation);

  • other telecommunication and information service providers; and

  • our related companies.


Access to your Personal Information

You can request to access the personal information we hold about you if you wish to do so. We will take reasonable steps to provide you with access if we are able to do so. If we are unable to provide you with access, we will explain why. We also reserve our rights to charge a fee for searching for and providing access to your information.

To request access please email Precast Concrete Australia at or call 1300 855 402. You may also write to Precast Concrete Australia at PO Box 1230, Eagle Farm, QLD 4009.


Security of your Personal Information

Precast Concrete Australia is committed to protecting your personal information from misuse and loss, and from unauthorised access, modification and disclosure, and will take all reasonable steps to ensure this.


Disposal and Destruction of your Personal Information

If we no longer need to hold your personal information, we will take reasonable steps to destroy or permanently de-identify that information.



If you have a question, comment or complaint regarding our privacy policy or procedures, you should contact Precast Concrete Australia during business hours on 1300 855 402 or email


Changes to this Policy

From time to time, it may become necessary for us to review or amend this policy, and we reserve the right to do so. Any changes will be made as and when required, and we will advise you of any changes by posting an updated version of our policy on our website, . An up to date copy of this policy will be available in hard copy at all times at Precast Concrete Australia at

18 Sandmere Road, Pinkenba, Queensland 4008


Privacy Policy / Terms of Use / Disclaimer

Please read our policies that define the conditions you as a user must accept in order to use our website. If you do not agree with these policies, you should not use our website.​


Terms of Use:

Automatic collection of your Personal Information

When you visit our website, our Internet Service Provider (ISP) automatically records the following information about you for statistical purposes:


  • your server address;

  • the website you visited immediately prior to ours;

  • your domain name;

  • the date and time of your visit to our website;

  • the pages you accessed and the information or documents you downloaded; and

  • the type of browser you used.



Precast Concrete Australia encourages the use of email communication to increase efficiency in communications. Emails sent to or from Precast Concrete Australia are routinely monitored by our information technology staff for systems administration, quality control and compliance purposes.


We will only record your email address if you send an email to us. Email enquiries will be passed to the most appropriate staff member, who will be asked to respond to you directly. The staff member who responds to you will retain your email address as long as may be necessary to respond to you.


The information that we receive from you will be treated in the strictest confidence. We will not disclose your personal information to any third party without seeking your consent.


Online Subscriptions

If you wish to subscribe to any online information service which we may offer from time to time, you will need to supply us with the following personal information:-


  • your full name;

  • your email address;

  • your occupation;


We will use this data to send information and publications to you via email. If you are included on a group email mailing list for this purpose, we will send you the information in such a way that your email address will not be visible to other mail out recipients.

If you had previously requested to be added to our mailing list and have since changed your mind simply send an email to: with the subject line "unsubscribe", and we will remove you from our mailing list.


If you have any questions about our privacy policy please email or telephone 1300 855 402

Alternatively, you can put a request in writing to Precast Concrete Australia at PO Box 1230, Eagle Farm, QLD 4009 


The material on this web site is only to provide you with general information. It does not constitute legal or other advice and your use of the material on this web site does not give rise to any obligation on behalf of Precast Concrete Australia or any author of any material on the web site.


In this web site, any frames, links or other references to other web sites, persons or information are produced solely for convenience. Those references are not an endorsement of those parties or their products or services. We do not warrant the accuracy or suitability of any information contained in this or any other web site.


As far as is permitted by law, Precast Concrete Australia excludes all liability to third parties arising directly or indirectly out of their use or reliance on materials contained in this web site. Specifically, Precast Concrete Australia does not warrant that the files contained in or referred to in this web site are free of viruses or other defects. If that liability cannot, by law, be excluded, the liability of Precast Concrete Australia will be limited to replacing the defective file.


We have and retain copyright in all works contained in this web site. We license you to reproduce those works only if:


  • the reproduction is for private or non-commercial purposes; and

  • you ensure that the works are clearly attributed to Precast Concrete Australia.